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Jamf empowers team communication and collaboration with Vimeo

Jamf is a technology company whose purpose is to simplify work. The company provides software solutions for managing and securing Apple devices in the workplace, education, and healthcare sectors. Founded in 2002, in Eau Claire, Wisconsin, and now headquartered in Minneapolis, MN, Jamf has over 2,700 employees worldwide.

3500+

employees on Vimeo

7%

growth in employee reach

64,000+

annual views

Challenge

Since its founding over 20 years ago, Jamf has gone through non-stop change, growing from a small business in Eau Claire, WI, to a global, publicly-traded company with 14 offices in 11 countries. Yet one thing has remained constant: the Jamf Report, its weekly all-company meeting.

Of course, as the company evolved, so too did the Jamf Report, starting as an in-person standup and shifting to traditional video calls as offices spread across time zones and borders. Even then, those virtual meetings didn’t quite match the vision of Jamf’s internal comms strategy or the needs they now had as a global company, with updates coming from different time zones.

“As our strategy for the Jamf Report shifted to a mix of live-to-tape and on-demand content, we needed more flexibility to accommodate both formats — obviously, you can’t upload video files to conferencing platforms,” says Merlin Gulick, Videographer. Instead, they needed a platform that could manage, host, and distribute multi-facted content securely and at scale.

But that wasn’t the only problem that needed solving. As Jamf leaned more on video to communicate, the team also found their content quickly getting lost in the mix. “There was an additional push to organize our internal video content, because there wasn’t a space for them to live,” says Merlin.

“By investing in Vimeo, we empower our team to communicate, collaborate, and succeed together.”

Amy O'Connor, Internal Communication Manager

Solution

Finding the right platform to accommodate Jamf’s rapidly growing business, and consequently communication strategy, took work. “There are all kinds of video platforms out there now,” says Merlin. “Ultimately, there were a few reasons we chose Vimeo.” From a content and user management standpoint, Vimeo offers Jamf the tools they need to assign ownership and autonomy to teams and employees.

“In the new world of remote work, everybody is creating videos. Showcases are a great way for each team to organize and distribute this content on their own,” Merlin says. Now, teams from IT to Sales use Showcases to onboard new hires or share monthly meetings for those who may have missed them live. “If you’re out of town, or a new employee getting up to speed, these department-specific videos are now easily available in an archive.”

Of course, for the Jamf Report, Vimeo’s flexibility to run live streams, revise on-demand content, and distribute videos on their own terms were paramount. “Vimeo lets us manage all pre-production as well as actually live streaming the Jamf Report every week, so all employees get to experience its important content together and chat together while it plays,” says Merlin.

As a company focused on securing their customers devices and important company data and resources, Jamf had high expectations that their partner would ensure a secure viewing experience. “SSO was a big factor for us, considering that we regularly use the Jamf Report to talk about internal only company news,” says Merlin.

Outcome

Since partnering with Vimeo in 2019, Jamf has been able to adapt and shift its video strategy to accommodate exciting and unexpected chapters, from going public on Nasdaq to navigating business as usual during a pandemic. “Great video software not only captures the message, but also the heart of Jamf’s culture, allowing employees to express their creativity, connect with their colleagues, and showcase their talents. By investing in Vimeo, we empower our team to communicate, collaborate, and succeed together,” noted Amy O’Connor, Internal Communication Manager.

With a robust set of flexible tools, secure user provisioning, and easy-to-use (and implement) features for every employee, Jamf continues to innovate how it communicates with its team. As a result, the internal comms team has seen notable growth in its reach to employees. “It’s been great working with Vimeo — everyone is congenial and professional,” he says. “We lean on Vimeo every single week. It’s a key tool in our internal comms toolkit.”

"In the new world of remote work, everybody is creating videos, and Vimeo is a key tool in our internal comms toolkit."

Merlin GulickVideographer

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